NZ
Local Trade Centres

Frequently Asked Questions

Still need help?

Solve common issues around with our frequently asked questions page.

Contact Us

About Reid™

Reid™ supplies engineered concrete construction systems used in commercial, civil, precast, and industrial projects. The focus is on improving build efficiency, safety, and performance through proven systems and technical support.

Reid™ products are commonly used in precast concrete, tilt up construction, commercial buildings, industrial facilities, infrastructure projects, and in situ concrete applications.

Yes. Reid™ supplies products and technical support across Australia and New Zealand.

Yes. Reid™ operates as part of a wider international construction group with strong local presence across Australia and New Zealand.

Product and Systems

Reid™ supplies reinforcing connection systems, precast lifting systems, cast in components, and related concrete construction solutions.

A reinforcing connection system is designed to connect reinforcing bars between concrete elements, often replacing traditional lap splices to reduce congestion and improve constructability.

ReidBar systems are used to create continuity of reinforcement between precast elements or between precast and in situ concrete.

Many Reid™ products are designed and tested to work as complete systems. Using approved system components together helps ensure performance and compliance.

Yes. Reid™ products are commonly used in both precast concrete manufacture and in situ concrete construction.

Choosing the right solution

Product selection depends on factors such as load requirements, application type, and project conditions. Reid recommends contacting the technical or sales team for guidance.

Yes. Reid™ provides technical support to assist with product selection and application guidance.

Project requirements vary. In many cases, a qualified engineer must approve the use of structural systems. Reid™ can provide technical information to support this process.

Yes. Reid™ can assist with project specific technical advice where required.

Compliance and quality

Yes. Many Reid™ products undergo independent testing to verify performance.

Reid™ systems are designed to meet relevant Australian and New Zealand standards where applicable. Project specific requirements should always be confirmed.

Using non approved components may affect system performance and compliance. Reid™ recommends using complete approved systems.

Some Reid™ systems hold certification or CodeMark approval in certain markets. Certification details are product specific and should be confirmed with Reid.

Installation and use

Yes. Installation instructions and product documentation are available for Reid™ products.

The installer is responsible for ensuring products are installed correctly and in accordance with provided instructions and project requirements.

Reid™ can provide guidance and, in some cases, training support. Availability may vary by product and location.

Incorrect installation can affect performance and safety. Always follow Reid™ documentation and seek technical advice if unsure.

Technical support and documentation

Yes. Reid™ offers technical support through qualified staff to assist with product application and compliance questions.

Product data sheets, installation guides, and technical documents are available through the Reid™ website or by contacting the Reid team.

Yes. Reid™ can review non standard applications and provide guidance where appropriate.

Technical queries can be directed to the Reid™ technical support team via the website or local office.

Ordering and availability

Reid™ products can be purchased through direct sales channels or approved distributors, depending on the product and location.

Both. Some products are supplied directly while others are available through distribution partners.

Product origin varies by product type. Details can be confirmed with the Reid™ team.

Lead times vary depending on product and availability. Contact Reid™ for current lead time information.

Safety and handling

Yes. Safety is a key consideration in the design and testing of Reid™ products.

Reid™ lifting systems are designed and tested to specified load ratings when used correctly.

Users should inspect products before use and follow all safety and installation guidelines provided by Reid™.

General support

Customer service contact details are available on the Reid™ website.

For urgent support, contact your local Reid™ representative or customer service team.

Yes. Reid™ supports projects across Australia and New Zealand and can assist with multi site coordination.